Comprehensive guide to installing and using a retail anti-theft gate

A week before install

Confirm the floor will not be lifted for cabling on go-live day. Pull a dedicated 230 V circuit on its own breaker. Photograph the entrance with measurements so the installer can stage gates before delivery.

Install day

Plan ninety minutes per aisle for RF, two hours for AM. The installer aligns transmitter and receiver with a calibration tag, then sweeps for environmental noise.

Configuration

• Sensitivity tuned so a tag triggers at the antenna edge, no further
• Volume audible from the till, not the back office
• Counter logs visit-flow if supported

First month

Staff training matters more than hardware. Give cashiers a script: a quiet, professional check, never an accusation. Vista EAS includes a training pack with every gate.